“We have been nothing but impressed with our representation and overall professionalism. Where Betson really shines is when we need parts. Not only do they provide outstanding technical support, but they also get the parts to us quickly!”
“Our favorite part of the experience working with Betson was that they provided us with a blueprint and the top revenue games/redemption. After doubling revenue in just 2 weeks in July, I can’t wait to see what a full season will do!””
“Betson did a great job of pre-planning out space from where we needed to place power outlets, to the number of machines, to determining the best layout for all the machines with room to grow and change into the future.”
“We came to recognize that we were getting better and additional services from Betson. We also felt that we were getting excellent and honest advice from our sales rep when evaluating purchases. Working with Betson has helped us to gain the trust of our company’s owners and as a result helped lead to more investment in our area, in turn creating stronger revenues.”
“The game room has been, by far, the leading revenue generator of our new renovation. The Betson staff really did an outstanding job of game selection and room layout, our customers have given rave reviews. Betson staff has continued to visit our business to review game sales and make recommendations on how to increase game revenues. It’s the kind of service we have come to really appreciate from Brian and the Betson staff.”
“Damon, our sales representative was instrumental in the process of selecting the right games for our facility and setting price points. Our customers really enjoy our game room and it provides us with a good revenue opportunity”
“My sales rep is very straight forward when discussing new equipment purchases and will tell me straight whether a piece I am considering is a good earner or not. Our delivery guy is one of the best I have ever seen and goes above and beyond to help us.”
We had used multiple game providers on a previous project at our other center (Betson being one of those providers). Through that experience, we decided they could deliver us the whole package when it came to setting up our new game zone. They delivered when it came to figuring out the right game mix, the layout of the games and having things done in a timely manner.
I have been in the amusement industry since 1981 and have been doing business with Betson Enterprise for as long as I can remember. Betson has the most consistent customer service from top to bottom for parts, sales, and service in the industry. I feel that Betson always has my best interests in mind when it comes to sales. They understand my needs and always exceed my expectations. I could not recommend a better company to partner with in the amusement industry.
We greatly benefited from Betson’s expertise and experience in selecting the games and planning the location of the games within the arcade area. Our representative, Brian Conway, has provided great advice during the entire process and continues to be a valued adviser as we continually strive to improve our game room experience. Though we have only been operating the game room for about 4 months, our overall center revenue has more than doubled.
When we decided to start our FEC, Scary Strokes, approximately a year and a half ago, we had no prior experience or knowledge in the industry. Funding was limited, no one wanted to provide guidance, and stepping into the world of Family Entertainment and Amusement was completely foreign to us. Thank god for Betson and their exceptional team and everything they’ve helped us with from conception, to funding, to support and guidance! Without them, we can honestly say Scary Strokes would not exist today and not be successful and the “HIT” that we currently are in our area. Each step of the way from the drawing boards, to the actual install, Betson has provided the utmost support and guidance and helped us figure out a way to assist us in making Scary Strokes go from dream and concept, to reality. From Britannie Betti in sales, to Kevin Fritz in finance to Patrick and Loriz of the install team and the many others behind the scenes, their expertise and dedication to customer service and satisfaction is WAY beyond commendable. Each person in their respective roles treat you like family and make the process of operating and maintaining an amusement center, virtually stress free. With other issues and challenges that arise on occasion from typical operations, we always know that Betson is there for us whenever we need them when anything comes up. We are so glad and blessed to have Betson as our partner and amusement vendor and wouldn’t think of having anyone else! We look forward to MANY years with Betson as our brand and company Scary Strokes continuously grows. We’ve been in business for just over 5 months and we are already expanding our arcade…with Betson’s help of course!
Apex Entertainment’s decision to add an arcade to our brand-new family entertainment center was one of the best choices we could have made. Betson helped create and make our vision come true. With their expertise, we were able to open one of the largest arcades in the area, resulting in a top grossing attraction out of seven attractions in our facility. We truly appreciate Betson’s professionalism, attention to detail and knowledge. Without them we would not be as successful as we are today!
We would sincerely like to thank Mike for all of the help and support in making Hooplas Family Fun and Grill a reality and a huge success. We would never be where we are without all those long phone calls, emails, and meetings. We were always able to rely on Mike to help us with anything. The hours spent on the selection and placement of the new equipment was incredible, and the days spent on-site before opening. Betson is very fortunate to have Mike as part of their team. His professionalism and knowledge of the industry is extraordinary.
When Dollywood decided to invest in our arcade business, we took our time, and spoke with a number of vendors. The choice to go with Betson was an easy one. Scott and his team listened to what we wanted, researched the best fit for our facilities, and developed a number of options for us to choose from. The result was a tremendous success. Set up, return on investment, and ongoing support after the sale have exceeded my expectations. We look forward to continuing to work with Betson in the future.
The service and personal attention we received from Betson and Scott was exceptional from start to finish. They are truly a very professional organization. Their knowledge of the marketplace along with the game selection and layout services they recommended was right on target. Initially we were very skeptical of placing merchandisers and cranes in our location. But after we spoke with Scott he reassured us of the importance of these games to the future of our business. We are very glad that we followed his advice since today they are the core of our business. We are very pleased with their services and look forward to a long and profitable relationship.
Z-Bowl truly is Z Place for Fun. With 50,000 square feet of adult and childrens activities, great food, energetic and helpful service and unique architectural design elements throughout the center, Z-Bowl is the number one destination for fun in Central North Carolina. The arcade that Betson designed for us is being attacked almost every night and the weekends are slammed. Everyone has their eye on the huge redemption center that we created. Our guests have so many terrific alternatives that their eyes just light up in anticipation of the next cool thing to do. We’re all havin a great time big props to Betson and all our partners.
Scott has been instrumental with the support and services that he provides. He has taken the time to research and learn my business so that he can recommend the correct products which would give us the best ROI. Even after the sale and installation was complete, he continues to communicate with us and focus on our future business development. Scott has worked hard and has earned my respect.
Scott has played a major role in converting our location from fixed ticket to full redemption. He has helped maximize revenue with his guidance in our game selections and merchandising. We are very pleased with the services he has provided and would highly recommend him.
I would like to express our appreciation for all that you have done in helping us open our new location. The research and insight you provided with game selection for this location has been invaluable. We also appreciate the service you provided in delivering the games and the follow-up to make sure everything was in working order for our opening.
Betson has helped us to fully reimagine our game and prize redemption center experience. They have worked with us every step of the way to find the most profitable and efficient solutions. We are extremely happy with the results. Betson continues to help us grow revenues and stay on top of trends by advising us as new games and innovative products enter the market. We cannot emphasize enough the wonderful job Betson has done for us.
Betson has been a tremendous partner not just in supplying the equipment, but in many other aspects as well. They provided us with attractive financing packages to help us leverage the equipment and creative positive cash flow from day one. They have also provided ongoing consulting for new game selection, room layouts, and are available to help if we have any issues with equipment. We have built a great relation with our salespeople and we see them as true partners in our business.