Through our service department, we offer an Advance Replacement Parts Program. Refurbished components, such as computers and control boards, are sent to customers to expedite the repair of equipment as quickly as possible. Use the advance replacement part to repair your machine and ship the defective unit back to us. We will repair and put the returned refurbished part into our stock. This program is available for warranty and non-warranty machines. Our priority is to keep your machine operational and minimize downtime on location.