Customer Support Hours:
Monday – Friday | 8:00 AM – 7:30 PM (Eastern Standard Time)
Our dedicated customer support team members can connect you with technical services, assist with any questions, help with ordering Advanced Replacement Parts, or respond to general inquiries about your account.
Our customers tell us that knowing our Customer Service Department is here to help is a key benefit of working with Betson. This department does more than take orders. The team has a thorough knowledge of the equipment to help you with your needs.

For any concerns or questions related to orders, repairs, advance replacements, or general inquiries about your account, please complete this form. A customer service representative will be in touch with you within 24–48 business hours.

Call: (717) 867-9088
Raw Thrills Technical Support:
(800) 753-2513
Saturday & Sunday: 12:00 pm – 4:00 pm (Eastern Standard Time)
(800) 768-8952
[email protected]
(201) 460-0290
[email protected]

(800) 753-2513
[email protected]
(800) 768-8952
[email protected]
(800) 828-2048
[email protected]
(800) 524-2343 option 4, then option 1
[email protected]