Sr. Manager Equipment Refurbishment                                

Summary: Oversee and enhance our refurbishment processes, focusing on operational excellence, efficiency, and team development.

Essential Duties and Responsibilities: 

• Responsible for overseeing processes and people, setting clear expectations, and holding individuals accountable to achieve operational excellence.
• Transform operational workflows to achieve top efficiency, leveraging Lean and Six Sigma methodologies to remove inefficiencies and non-value tasks, boosting productivity.
• Innovate and standardize processes for diagnosing, repairing, and preparing used games, establishing new quality and turnaround time benchmarks.
• Develop, disseminate, enforce, and monitor Standard Operating Procedures (SOPs), ensuring successful implementation for consistent execution.
• Lead the development of tools and resources to improve team performance in refurbishment processes.
• Drive effective communication strategies to clearly articulate goals, objectives, and changes, ensuring organizational alignment and a culture of continuous improvement.
• Accountable for guiding the team through transitions with practical change management techniques, fostering a culture of adaptability, innovation, and high performance.
• Oversee talent management, from recruitment to development, to build a skilled, motivated team aligned with operational goals.
• Drive cross-departmental collaboration for a unified operational strategy, boosting performance and innovation.
• Perform additional duties and responsibilities assigned by management.

Qualifications:

• Minimum of 15-20 years of experience in Refurbishment, with a strong emphasis on electrical and mechanical skills.
• Proven experience in SOP development, with a technical background in manufacturing, the amusement industry, or automotive sectors. Lean, Six Sigma, or similar methodology expertise is highly preferred.
• Exceptional management skills, capable of handling recruitment, training, and performance appraisals, with a strong focus on setting and managing expectations for staff.
• Solid understanding of mechanical and electronic systems to oversee complex repair and refurbishment processes efficiently.
• Demonstrated ability to foster a team environment, work collaboratively, and communicate effectively across all levels of management.
• Innovative and efficient, with a proactive approach to developing and implementing systems and processes that enhance operational efficiency and productivity.
• Strong analytical, problem-solving skills, and proficiency in Microsoft Office applications, especially MS Word & Excel.
• Ability to work independently, manage multiple tasks, and maintain a strong customer service focus in an onsite setting.
• Willingness to travel up to 10% for business needs.
• Demonstrated agility and resilience in a fast-paced work environment, with a clear focus on accountability and results.

Compensation and Benefits:

• Competitive salary; commensurate with experience.
• Casual work environment.
• Paid Holiday, Vacation and Sick.
• Medical, Dental, Vision, FSA, 401(k) with match, and numerous other benefit options available.

Equal Employment Opportunity Statement

H. Betti Industries, Inc, provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.