Administrative Support Assistant

Summary: The Administrative Support Assistant is responsible for overseeing and coordinating the day-to-day activities within an organization. This role involves managing processes, implementing efficient systems, and ensuring that different departments work cohesively.

Essential Duties and Responsibilities:

• Clerical, administrative and warehouse activities such as receiving products, input, sorting, bills of lading and all other duties as assigned.
• Working with Technicians and Installers providing RC’s and SR’s.
• ASW order entry. (SR, RC,ST, etc.)
• Follow up with Manufactures/ Suppliers on service orders and updating status, eta’s and tracking information.
• Answering questions regarding parts orders, tracking, status and eta’s.
• Assist with collecting and returning defective advance replacement and loans items back to suppliers.
• Order parts as needed for refurbishing games.
• Adding parts to open SRs as parts come in.
• Maintaining excel prep lists and refurbishment lists for the Dallas, TX branch open orders.
• Enquiring with manufacturers on open parts POs.
• Assist with monthly mech and validator inventory.
• Assist with yearly parts inventory.
• Confirm that parts are in for a given asset and assign the asset to a technician.
• Update and maintain the shop spreadsheet daily.
• Update and maintain open order portal daily.
• Process trade-in orders as needed and order parts for the refurbishment of the games.
• Facilitate weekly shop meeting.
• Manage and reconcile credit cards for all Henderson employees monthly.
• Perform additional duties as assigned.

Qualifications:

• High School Diploma or equivalent required.
• 1-2 years previous office required.
• Experience with ordering parts and processing returns. (plus)
• ASW experience. (plus)
• Viewpoint experience. (plus)

Compensation and Benefits:

• Competitive salary; commensurate with experience.
• Casual work environment.
• Paid Holiday, Vacation and Sick.
• Medical, Dental, Vision, FSA, 401(k) with match, and numerous other benefit options available.

Equal Employment Opportunity Statement

H. Betti Industries, Inc, provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.