Betson Enterprises is proud to announce their newly revamped customer service department led by Customer Service Manager, Concetta Benigno out of Betson’s Headquarters in Carlstadt, NJ. Team members include Carlos Romero, Irina Itkin, Victoria Harris, and Nicole Bradberry.
The team will be primarily handling, but not limited to, customer inquiries & concerns, advanced replacements & warranties, factory repairs, invoice inquiries, tracking & shipping information, credit card charges/credits/disputes, freight bills, PO#’s status, billing questions, and parts status.
“The emphasis has been and always will be the customer experience,” said Dennis Graham, Director of Parts Sales. “Our team strives to not only meet expectations but to surpass them.” The all-new customer service department is available from 8:00am – 4:30 pm EST and can be reached at (800) 768-8952 or by email firstname.lastname@example.org.