September 7, 2023

How A Free Play Arcade Game Room Boosts Business

In the ever-evolving hospitality industry, hotels and resorts have long offered guests complimentary amenities, such as breakfast or robes. However, as competition grows, including the rise of Airbnb, these places look for new ways to stand out. As travelers become more selective, offering free amenities is now a key strategy for hotels. This helps them stand out and give guests a great experience.

Stein Eriksen Lodge is a real European ski lodge in Park City, Utah. They have a unique approach to enhancing their facilities and improving the customer experience. One of their notable additions was the Champions Club, a 3,500-square-foot entertainment room featuring arcade games and a restaurant. The lodge viewed this new space as an opportunity to offer guests exciting activities and memorable experiences. They partnered with Betson to handle the installation and bring their vision to life.

Offering a Free Amenity

The 3,500-square-foot entertainment center offers the perfect location to spend quality time with a variety of high-tech to old-school games. However, what sets this game room apart is its innovative approach – the arcade games are offered as a complimentary hotel amenity to boost overall hotel growth.

“Offering our guests amenities like free-play arcade games has created an unmatched experience that keeps guests coming back for more,” Dan Bullert, Vice President of Operations, Stein Eriksen Lodge.

Stein Eriksen Lodge knows that balancing luxury with practicality is important. They also consider vintage and modern gaming equipment in their choices. They explored various alternatives and compared different solutions and providers. Ultimately, they decided to work with Betson. They were impressed by the help from Steve Lamoreaux. He designed a plan that fit their needs and space. While the lodge’s internal committee made the final decisions, Steve’s support was instrumental in getting the project underway.

Champions Club

When asked about their experience working with Betson, Stein Eriksen Lodge expressed appreciation for the compelling amenity Steve and his team provided. The complimentary game room has proven to be a valuable addition, captivating guests and adding an extra layer of enjoyment to their stay.

Stein Eriksen Lodge has set itself apart from the competition by creating a unique selling point: a free-play arcade game room. This amenity has undoubtedly contributed to increased hotel growth, attracting new guests and providing existing ones with an unforgettable experience. The Champions Club shows the lodge’s promise to provide great service. They work hard to exceed customer expectations.

In conclusion, incorporating a free-play arcade game room can significantly benefit businesses across various industries. No matter what type of business you have, offering free arcade games can help you stand out. This applies to hotels, resorts, apartment complexes, and entertainment venues. It can also improve customer satisfaction and help your business grow. Follow the example of Stein Eriksen Lodge. Think about how gaming can add value to your success.

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