Case Study: Gold Rush Family Fun Center’s Success with Betson Enterprises
In the picturesque town of Stowe, Vermont, something exciting has been brewing since the summer – the Gold Rush Family Fun Center. With a mission to provide high-quality, memorable entertainment for people of all ages, this newly established Family Entertainment Center (FEC) has quickly become a local favorite. In this case study, we’ll dive into the story of Gold Rush’s success and explore how their partnership with Betson Enterprises played a crucial role in their achievements.
A Brief Overview of Gold Rush Family Fun Center:
Gold Rush was founded with a clear vision – to create a fun-filled space where families and friends could gather and make lasting memories. Situated in the heart of Stowe, Vermont, Gold Rush offers a diverse range of entertainment options, including over 20 arcade games and prize machines. Since its grand opening in June 2023, Gold Rush has been committed to providing a high-quality and respectful customer experience for everyone who enters its doors.
The Role of Chris Comiskey, General Manager:
Chris Comiskey, General Manager, is at the helm of Gold Rush’s operations. Working closely with the owners and management team, Chris plays a vital role in ensuring the arcade’s success. His responsibilities include ordering and placing redemption items, developing the floor plan for the arcade cabinets, and guaranteeing a top-notch customer experience. Chris’s passion for creating a welcoming environment has driven Gold Rush’s popularity and success.
The Gold Rush Arcade:
Gold Rush’s game room spans an impressive 2,100 square feet, offering visitors an immersive arcade experience. The FEC boasts a collection of 24 arcade games and is already looking to expand its offerings in the near future. The carefully curated selection of games ensures something enjoyable for visitors of all ages and interests.
Choosing Betson Enterprises:
The management team explored various options when sourcing the arcade games and equipment for Gold Rush. It was during the Amusement Expo in Orlando, Florida, in 2022 that they found the perfect fit. Among several gaming representatives, Betson Enterprises stood out with their friendliness, genuine interest in Gold Rush’s success, attentive service, and straightforward responses to tough questions. The decision to partner with Betson was easy, thanks to its outstanding reputation and commitment to customer satisfaction.
The Experience with Betson:
Working with Betson Enterprises has been a delight for the Gold Rush team, and Chris Comiskey particularly appreciates two critical aspects of the partnership – superior customer service and flexible collaboration. Betson’s team went above and beyond to ensure that Gold Rush’s needs were met and their expectations exceeded. Betson’s dedication has been second to none, from the initial consultation to the installation and ongoing support.
As a brand-new arcade and the first in the town’s history, Gold Rush is quickly attracting visitors and locals alike, all eager to experience the excitement.