The arcade industry was known as Coin-Op for years because of the use of quarters in games but technology and consumer behavior have changed over the years and many businesses are going cashless.
Adding a card reader system to your location can have a number of benefits. Overall, they offer real-time visibility and control across your entire operation with the ability to manage your games, real-time prize inventory, guest party planning, and bookings including bundles and upsell packages.
Here is a list of some of the top benefits of adding a card reader system:
Keep customers returning to your location by building out a loyalty program. Having a card reader system with a loyalty program allows you to not only give the customer incentives and rewards but also allows you to keep track of their spending.
A loyalty program is not one-size-fits-all and is unique to each location. Generally, most loyalty programs start with a reusable game card given to the customer in return for an email address. From there, you’re able to control the various rewards and special discounts through the card and card reader system. For example, giving the customer a free appetizer or drink for every $25 they spend at your location.
This also allows you to drive more traffic during an off-peak season or time, especially if you offer special prices for loyalty cardholders. You can also add a free weekly or daily game onto the loyalty cards to keep your game room filled. It’s a win-win for both you and the customer as they get discounts, free plays, and other incentives as you get to fill your game room during downtimes and make extra income since the customer is more likely to stay longer and spend more.
With access to your card reader system, Betson can run our Wellness Program which offers periodic reviews of game room performance. The analysis focuses on game selection, price-per-play, and ticket settings to make sure you are maximizing both profits and the customer experience.
All you have to do is email the appropriate card service provider at the emails listed below and put in the subject line “Betson Wellness”.
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